DMM Product Recall Notice
DMM are issuing a product recall, subject to user inspection. This document details the products that are affected by the recall and contains instructions to identify whether or not an affected product should be returned to DMM.
In a small percentage of carabiners the interaction between the internal coil spring (which gives the gate its closing action) and the gate pusher (the component that holds the spring against the carabiner body) may cause the gate pusher to displace, potentially preventing the gate from closing or the mechanism from locking completely.
This recall encompasses all of the products in the image to the right. All models, all colors and all gate types are potentially affected by the dysfunction.
If your carabiners meet the above criteria please carry out the user inspection as detailed below:
Gate Pusher User Inspection
Please use the following information to identify the type of gate pusher that is installed in your carabiner and subsequently whether or not your carabiner is affected by this recall.
Our priorities right now are to raise awareness of this issue and to finalize our logistics and returns processes so that we can provide an efficient turn around for all of our customers worldwide.
We will release the next statement, containing details of the recall returns procedure in the next 48 hours.
Please monitor the DMM website, Twitter feed and Facebook page for updates.
-The DMM Team